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Sometimes it get's kind of lonely down here in the complaints department. I really need some company. No point in looking for a complaints department assistant, the boss will simply laugh in my face. The fact remains I can hardly go on, alone, talking to myself in the complaints department...indefinitely. The only time I get out of here and meet anyone is when I bring the boss his coffee.

If there's one thing the boss really looks forward to each day, it's his coffee. Only 5 years ago there was a dearth of good coffee in Ireland, certainly outside of Dublin. These days coffee is everywhere, good coffee is widely available.

However the boss is not looking for just good coffee. He is not looking for that alibi coffee, that buffer zone before we do something coffee, that "I'm just going to grab a coffee" coffee. No, he wants a coffee that delivers on all his expectations. Freshly ground beans, hot, bursting with flavour, smooth but with a slight twist of character that elevates it above, well, just ordinary good coffee.

He likes the cup of coffee our customers get in the applegreen stores. He say's it's a damn fine cup of coffee. I have to agree with him. Bean to Roast Bean, Ground Roast Bean to Customers Cup, thats a damn fine cup of coffee. The boss say's its the best coffee to go, out there. I wouldn't really know as I never go, out there.

Damn fine cup of coffee. Damn fine, cup of coffee. Damn, fine cup of coffee. Dam....oops!, there I go talking to myself again.